Dispensary Agent

Position Summary:

As a Dispensary Agent, you will serve as a trusted cannabis consultant, helping customers explore cannabis options that align with their individual goals. You will provide exceptional customer service, product recommendations, and advanced education while ensuring compliance with all state and local cannabis regulations.

Key Responsibilities:

Customer Experience & Education

• Greet customers with a friendly, professional, and knowledgeable demeanor.
• Assist customers in selecting products based on their wellness goals, experience level, and/or preferences.
• Provide detailed education on different cannabis strains, product types, dosages, and responsible consumption.
• Answer customer questions regarding terpenes, cannabinoids, effects, and safe usage to promote an informed purchase.

Product Knowledge & Sales

• Maintain expert-level knowledge of all dispensary products
• Offer personalized product recommendations to enhance the customer’s well-being and overall desired experiences.
• Upsell and cross-sell products based on customer preferences while maintaining ethical sales practices.
• Stay up to date on industry trends, new products, and regulatory changes.

Compliance & Safety

• Ensure all sales transactions follow state regulations, ID verification, and purchase limits.
• Educate customers on safe storage, dosage guidelines, and provide resources for continued education.
• Maintain strict confidentiality of customer information in accordance with privacy laws.
• Follow all security and safety protocols to ensure a safe working environment.
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Store Operations & Team Collaboration

• Accurately process transactions, handle cash, and operate POS systems.
• Maintain a clean, organized, and welcoming dispensary environment.
• Assist with restocking, inventory tracking, and product displays to ensure seamless operations.
• Collaborate with the team to create a positive, educational, and wellness-focused atmosphere.

Qualifications & Skills:

• • Passion for cannabis and wellness-focused retail with a commitment to educating customers.
  • Excellent communication and interpersonal skills to build strong customer relationships.
  • Ability to explain cannabis products in an accessible and professional manner.
  • Retail, customer service, or hospitality experience preferred.
  • Prior experience in a health, wellness, or cannabis-related field is a plus.
  • Basic knowledge of cannabinoids, terpenes, and cannabis wellness applications is beneficial.
  • Must be 21 years or older and able to pass all background and licensing requirements per state law.
  • Comfortable working in a regulated environment and adhering to strict compliance guidelines.
  • Ability to learn and keep stride in a fast-paced environment.

To Apply: Submit your resume and a brief cover letter explaining why you’d be a great fit for our team.